Viking Fridge Problem 11 – How to fix? by

Viking Refrigerator Diagnostic Information

Service Diagnostics Mode allows you to identify the firmware and software versions, test status of “model specific” system components and sensors, and change state of components where applicable (i.e. – compressor on/off, etc…).

Viking Refrigerator Common Problems

Software Model Number

ModelDescription Software Model Number
DFUW, DUWC, VUWC24 inch Wine Cellar11
DFUR, DUAR, VUAR24 inch Beverage Center21
DFRD, DURD, VURD 24 inch Refrigerated Drawers16

Enabling Service Mode: To enable Service Mode, press and hold the “WARMER” button while pressing the “COLDER” button four times within five seconds.

• You cannot enable Service Mode while in Set Mode. • All system functions will remain in their current state while in Service Mode.
• Alarms are disabled during Service Mode and reset after exiting Service Mode.
• Service Mode will automatically disable after five (5) minutes of no keypad entry

After entering Service Mode, the first number that you will see indicates the software model number for the particular unit you are servicing. For example, if you are servicing a 24 inch wine cellar (DFUW, DUWC, VUWC), the first number you will see is 11. See chart below for corresponding model and software reference.

The second number you will see indicates the software version release. For example, if you see 44 on the display panel it indicates software version 4.4.

While in Service Mode, press the “SET” button to step through Tests 0-9. The first digit of the display will show the test number. The second digit indicates the current state of each component under test and is displayed as “1” being ON, CLOSED, or SHORTED and “0” being OFF or OPEN. Tests 0 and 1 reveal an open or shorted condition detected at the sensor inputs. Tests 2 through 6 allow you to turn loads ON with the “WARMER” button and OFF with the “COLDER” button. Tests 7 through 9 verify state change of the door switches and/or magnetic reed sensor. The component tests available are described in Available Component Tests chart.

Refrigerator runs too frequentlyDoors have been opened frequently or has been opened for long periods of timeReduce time door is open. Organize food items efficiently to assure door is open for shortest time
Humidity levels too high Food has recently been addedNormal operation Allow time for added food to reach refrigerator or freezer temperature
freezer temperature freezer temperature freezer temperatureEvaluate refrigerator’s environment. Refrigerator environment. Refrigerator run more efficiently.
Condenser coils are dirty Controls need to be adjusted. Door is not closing properlyClean coils. Adjust controls. Check for internal obstructions that are keeping door from closing
Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary
Repair Los Angeles Calendar

Flexible Scheduling

You can book, change or cancel your Appliance repair appointment at any time online
Repair Los Angeles Protect

Appointment Updates

We’ll update you about your Appliance repair appointment via text, email or phone
 Repair Los Angeles Reviews

Protection Plans

Protect all your home’s appliances and systems.

Some About Services

Professional service you can trust!

When you need appliance repair service. We are available for your call 24 hours a day, 7 days a week, and we offer same day service. We service and repair all major brands.

Our service call is free with any repair that we perform and we always provide a written estimate before the repair, which must be by you in order for us to complete the service

Schedule Appointment

Our Advantages

Repair Los Angeles Time

Fast And Convenient Service

Same Day Appointment Guarantee! Small 3 hours appointment window, no late arrivals!

Repair Los Angeles Subject

Free Estimate

If You Choose to Do the Repair With Us! Always Detailed estimates in writing!

Repair Los Angeles Quality

Quality Repair

Experienced technicians: Trained to work with High-End Appliances!

Repair Los Angeles Money

Flate - Rate Pricing

No Hourly Rates, No Extra Charges For Late Hours or Weekends!

92% clients recommend our repair service

Excellent service

Arrived on time and completed service He was very courteous and made sure I had the correct parts to fix my the sears vent.

January 9, 2017

Good service

Thanks to the company, called the operator called back 10 minutes later a technician Tom, for 2 hours the technician was with me, the vacuum cleaner repaired quickly and efficiently. I will recommend.

January 29, 2017

Well done

I broke the oven timer LG, without it it was impossible to turn on the oven. Came technician Jim, determined damage and eliminated all done quickly and well. A skilled technician, I recommend this company!

January 30, 2017

COVID-19 protection for your family!

We wear face masks, gloves and booties. We offer sameday and energemcy appliance service 24hr 7days a week. We are here to help.